We have made modifications to our operation in alignment with health recommendations.
Please follow CDC recommendations and stay home for the safety of our guests, staff, and animals if you experience the following:
An inherent risk of exposure to COVID-19 exist in any public place where people are present. Guests voluntarily assume all risks related to exposure to COVID-19 by entering.
We are limiting the number of guests each day to maintain appropriate physical distancing.
Online tickets/member reservations are required for all guests.
All guests must purchase tickets, or make a member reservation, in advance.
Only credit and debit cards accepted for any and all purchases.
Tickets only valid for date specified and will be checked at parking lot entrance.
No refunds. No discounts (including AZA Reciprocal Program).
Member Guest Tickets are $12 per person. They must be purchased in advance, as part of your Member Reservation. (Limit 5 Member Guest Tickets per day)
Tickets purchased, or received, prior to our COVID-19 closing will be accepted beginning June 21, 2020.
Return of Total Experience!
Now you can have a total experience during your visit which includes access to Dinosauria, 4D Theater, Unlimited Train, Unlimited Carousel Rides, and Animal Feedings as available.
Advance, online tickets required
All members need a reservation in advance. Reservations are free for members. Your membership number and ticket reservation will be checked on entry.
Valid only for the day shown on ticket.
You may enter anytime after 9 am. We are open 9am - 5pm.
Select the month and date you would like to visit. A digital confirmation with link to View Order for ticket(s) will be emailed. Please bring your printed or digital ticket upon entry.
Not a member yet? Become a member today and enjoy this benefit and much more!
*New memberships may take 24-48 hours to process. New members will receive an email with their member number once they can make a ticket reservation.
Non-Members can purchase General Admission or Total Experience tickets for each member of their party online. A digital confirmation and link to View Order with ticket(s) will be emailed. Please bring your printed or digital ticket upon entry.
Select the month and date you would like to visit.
Tickets can be printed or scanned from your phone. If taking a screenshot, please remember to screenshot each of your tickets.
Total Experience Tickets include access to Dinosauria, 4D Theater, Unlimited Train, Unlimited Carousel Rides, and Animal Feedings as available.
Tickets purchased prior to our COVID-19 closing will be accepted beginning June 21, 2020.
For the safety of our staff, animals, volunteers and guests, the following measures have been implemented on grounds:
Under the circumstances we believe these protocols are appropriate and appreciate your adherence. Modifications will be made as needed to provide a safe environment for all.
To-Go meals are available at:
Trout River Grill from 10am - 4pm
Main Camp Cafe from 8:30am - 4pm
Ice Cream and Candy available at:
Sweet Shop from 9:30am - 5pm
Alcohol and snacks available at:
Outdoor Bar located at Trout River Plaza from 10am - 4pm
Limited Indoor Seating will be available. Outdoor seating is available near Trout River Grill, on the Great Lawn, and within Riverview Gardens (previously known as Butterfly Hollow).
Total Experience Tickets include access to Dinosauria, 4D Theater, Unlimited Train, Unlimited Carousel Rides, and Animal Feedings.
*Animal Feedings included as available with Stingrays, Giraffes, and Lorikeets.
Splash Ground is now open!
For the safety of our guests, if our Splash Ground play area becomes too busy, we will begin to enforce a time limit per party.
Thank you for your patience as we make ongoing changes in order to accommodate guests and comply with safety recommendations.
Keeper Talks, Training Demonstrations, Campground Critters, and Playground will be closed for the safety of our guests.
Mombasa Gift Shop, located at Main Camp, is open 9am-5pm.
The Kids Shop is closed, however we have items available at three mobile kiosks located around Zoo grounds.
Thank you for your support and visit to the Zoo and Gardens. We're so happy to have you back!
This is a temporary modification to our operation to allow guests to enjoy the Zoo. Please be patient with us as we make ongoing changes in order to accommodate guests and comply with safety recommendations. We look forward to returning to regular operations.