Yes, Members must make a reservation each day they would like to visit. You will receive an email confirmation with your tickets to scan upon entering and you may be asked to show your ID.
Make a reservation →
You will receive an email providing your Member ID number once your membership has been processed. Your Member Card will arrive in the mail with the address on file.
You will need to allow 24-48 hours for your membership to be processed, then you will receive your Member ID via email for making Member Reservations.
If you purchase daily admission tickets online, you can stop by our Guest Relations/Member Office to apply General Admission toward a membership purchase.
Yes, you can visit our Guest Relations/Member Office during your visit to apply the cost of General Admission toward membership. You may only apply the cost of the tickets for those covered under your membership.
No, membership does not include the Train, Carousel, 4-D Experience, or Animal Feedings. Members may upgrade their free visit to Total Experience, which gives access to these extra experiences. View Plan Your Visit for current pricing and add Total Experience when making a Member Reservation.
No, all memberships are non-transferable and non-refundable.
Named children must have photo added to member account to receive access without named adult.
No, an Unnamed Guest must be accompanied by a Named adult Member.
You can add a Named Guest to your membership for your caregiver to have access on his/her own.
No, we do not allow substituting Named Adults. You may purchase your additional guest a Member Guest Ticket for the day; or add an Unnamed Guest to your membership which will allow you to bring an additional adult or child each visit.
Member Guest Tickets must be purchased when making a Member Reservation.
Make a reservation →
You may purchase an Individual membership for one adult and add a Named Guest so they each can access the Zoo.
A 10% off discount on memberships is available to seniors (65+), military, educators, and City of Jacksonville employees.
The above discounts are only applicable for the adult being named on the membership. Valid and appropriate ID must be presented to receive the 10% discount. Only one discount may apply per membership. Discounts are not available on Heart of the Zoo, Gift Memberships, or Guest Passes.
There are 3 options available to receive the discount:
- Purchase online tickets for the day and then stop by Guest Relations/Member Office to apply the General Admission price (of those being covered under membership) toward your membership purchase. Must show valid and appropriate ID to be given 10% discount.
- Email picture of valid/appropriate ID to members@jacksonvillezoo.org.
- Military can email members@jacksonvillezoo.org from their official military email address of the adult being named on membership.
You will purchase a Gift Membership when purchasing membership for someone else. Recipient receives a certificate, so membership begins when redeemed/activated, instead of the day of purchase.
Gift Memberships →
Memberships begin date of purchase and give you access for one year.
Your membership is valid for one year from the date of purchase.
No, membership does not include special events, however Members do receive a discount on many special events and programs.
upcoming events →