**In order to ensure the safety of staff and guests, Birthday Parties are currently unavailable. We are unable to book any birthday parties until further notice. **
In the meantime, please fill out this Interest Form.
We will be in touch as soon as we begin booking again!
At the Jacksonville Zoo, we do all the work of planning your party so you can relax and enjoy the fun!
All party packages include free admission and unlimited train rides for all paid guests, zoo-themed cupcakes, and a special gift for the birthday boy or girl. We take care of everything, including table covers, plates, and birthday candles, but you have the option to customize your party to include various exhibits and other exciting options!
Parties are offered for children 3-12 years of age on Saturdays and Sundays year-round with an hour and a half of games, live animals, and educational activities included. A minimum of two weeks notice is required for party reservations. All Parties are held at the Jacksonville Zoo’s Birthday Yurt conveniently located near the entrance of the zoo!
Party times available: 9:30 am, 11:30 am, 1:30 pm, and 3:30 pm
For more information or to schedule a party, email firstname.lastname@example.org or call (904) 757-4463 ext. 120.
Print-at-Home Invitation: Download a copy of our birthday party invitations! All you have to do is print them, fold them, and fill them out. They can be handed out, or put in an envelope to mail to your party guests.
Yes, they do need to be included. Zoo memberships do not apply toward private special events such as birthday parties. If you are a current zoo member, you will receive a discount off the party package as a benefit of your membership.
Any guest that is entering the zoo and eating as a guest must be included in your headcount, including the child celebrating his/her birthday.
Everyone 3 years or older MUST be a paying participant. This includes parents as well as children. Wristbands are required to be in the birthday party room and must be presented to the birthday host upon arrival.
Yes. There is a minimum of 10 paid guests required to book a birthday party at the zoo and a maximum guest capacity of 35 participants. You may have any combination of adults or children to reach the minimum or maximum guest requirements.
The Jacksonville Zoo does not have high chairs available, and the goody bags we provide include toys which are not age appropriate for children under the age of 3. If you feel that you can work around this, then we are happy to host your party.
Deposits are non-refundable. If you choose to cancel and reschedule your party, you may transfer your party to another date.
Final payment is due on the Tuesday prior to your scheduled party, along with your final headcount. Credit card information must be provided at booking and will be used for any remaining balance unless different credit card information is given.
The zoo is happy to host parties in rain or shine. However, you may cancel on the scheduled day of your party up to 2 hours prior to your party time. You will need to call 904-757-4463 ext. 109 to cancel. The $50.00 deposit and cost of cupcakes ($25-$35) will be charged to you as the cakes are ordered several days in advance. Any cancelations made within 2 hours of your party time will not receive any refund.
Birthday party packages include your choice of chocolate or vanilla cupcakes with buttercream icing featuring a zoo animal theme, and we also provide cake candles. Individual cups of vanilla ice cream, juice boxes, and bottled water are also included in birthday party packages, one for each guest. The Super Fabulous birthday party package also features a lunch option; choose from hotdogs, corn dogs, PB&J sandwiches, hamburgers, or chicken nuggets with an individual bags of chips. Please Note: You may only select one choice for the entire group. We cannot make exceptions.
The Jacksonville Zoo and Gardens does not allow any outside food or beverages to be brought into any of our rental facilities or the zoo. However, guests are welcome to bring a picnic lunch and utilize the zoo’s picnic area located at the south end of the parking lot next to the education campus. Note: We do not take reservations for the picnic area. It is available on a first-come, first-served basis. Please keep in mind that we do not allow any grilling in the picnic area.
Please keep in mind that we have planned and provided food service for your party based on the number of people you have prepaid for. We will not be able to provide food service for additional guests beyond the preplanned number. Our party host will do their best to stretch the cake to accommodate additional guests, but we can’t guarantee that additional guests will be served. Should you have an additional guest show up, you will be charged with the credit card on file - a $35 per person fee. We encourage you to communicate the importance of RSVPing for your party guests to prevent additional guest fees.
The Jacksonville Zoo provides all décor, tablecloths, and tableware of a zoo animal theme. For the safety of our animals, balloons, streamers, piñatas, and confetti are not allowed in the zoo. No outside decorations are permitted. Your party host will decorate for you and also clean the room after your party, so you can head off to enjoy the zoo worry-free.
We offer complimentary invitation designs you can print at home. Download a copy of our birthday party invitations, print them, fold them, and fill them out. They can be handed out at school or put in an envelope to be mailed.
BIRTHDAY PARTY INVITATIONS →
If you want to tour the zoo first and then enjoy your party…
Please advise your guests to meet you at the zoo’s main entrance at a designated time so you can pass out admission wristbands. The wristbands will be left at the Guest Relations office window in your name.
If you want to enjoy the party first and then tour the zoo...
Please advise your guests to meet you in the Birthday Yurt. Follow the sidewalk to the right of the main entrance. We do have a very tight schedule of parties on the weekends, so please do not arrive before your designated time.
Sorry, but we are unable to extend party times. Our parties are scheduled back-to-back with a brief space between for cleaning and setting up for the next party. Because of the quick turnaround, you must adhere to the 90-minute allotted time slot.
The Jacksonville Zoo and Gardens can arrange for exciting behind-the-scenes tours for guests ages 5 years and older. We are happy to schedule this for you or to give you more information at (904) 757-4463 ext. 120. Your group is welcome to tour the zoo at your leisure before or after your scheduled party time. We recommend guests plan your party activities around the regularly scheduled keeper talks that happen daily at the zoo.