Admission to the Park only. Your online tickets will be valid six months after date of purchase. This ticket is a revocable license and may be revoked at any time and has no cash value. This ticket, if lost or stolen, will not be replaced and no refund will be allowed. NO REFUNDS, RAIN CHECKS OR EXCHANGES, UNDER ANY CIRCUMSTANCES, INCLUDING LOSS OR THEFT. Management assumes no liability for accident or loss to any person resulting from or in any way associated with the condition or use of the premises covered by this license, or by ingress thereto or egress there from.
The Jacksonville Zoo and Gardens offers a 10% discount on Zoo Membership and General Admission tickets with an Active Military ID. The Zoo also offers a 10% discount on General Admission tickets only (excludes the already discounted Value Ticket) with a valid AAA Membership card. Proof of eligibility must be presented at the time of purchase. Discounts are not available online. Discounts cannot be combined with any other discount or offer.
Online purchase trouble shooting: If you purchased your tickets online and have not received them via email, please check your spam folder to ensure that the email was not held up by your email system. If the tickets are not found in this folder, please contact the Zoo Monday-Friday from 8:30 a.m. – 5:00 p.m. at 904-757-4463 with the confirmation number to have the tickets sent to you, or at all other times, bring your confirmation number to the Guest Relations office to pick your tickets up via Will Call.