After Dark FAQs
Where do we sleep?
All After Dark Programs begin at the PepsiCo Foundation Education Campus. With its four climate controlled classrooms and spacious auditorium, the Education Campus can accommodate groups up to 50 people.
What do we bring?
When you make your reservation, you will be sent a list of items to bring for your experience. Typically that list includes the following: all personal items, sleeping bag, air mattress (recommended as you will be sleeping on a linoleum floor), pillows, sleepwear, clothes for the following day, and footwear that covers the entire foot. The following are not permitted: heelies (shoes with wheels in them), sandals, crocs, or any other shoes that expose the foot to the air.
Are there showers?
No showers are available.
How far in advance should I make a reservation?
Different times of year are busier than other times, and Friday and Saturday nights are the most popular evenings of the week. All of these programs are available Tuesday through Saturday nights year ‘round! It is advised that you make your reservation at least 6 to 8 weeks in advance regardless of the time of year.
How do I make payment?
When you receive your confirmation materials, it will be requested that a 30% deposit be received in the Education Office at least three weeks prior to your scheduled event. The balance of your payment is due the night of your event and is based on the actual numbers who attend.
What happens if my number falls below the minimum?
The fee for the minimum is required for the program even if your numbers fall below the minimum.
What if I need to increase my numbers?
Please feel free to add participants at anytime as long as your number does not exceed the 50 maximum. We do ask that you call and update your numbers at least one week in advance, so we may plan your food and our staff accordingly.
I have some parents with children under the age of 6 years. May they come, too?
We have been conducting After Dark Programs for over 10 years. Our various programs are designed for the ages specified after experimenting with a variety of age combinations. To make your evening a positive experience we strongly advise that you adhere to the age specifications.
What if I have some who arrive after our start time or who do not wish to spend the night?
For security reasons, the front gates of the Zoo are locked at 7 p.m. Special arrangements must be made for late arrivals and early departures at least a week in advance of your scheduled program.
CANCELLATION & REFUND POLICIES
Cancellations received 10 business days or more prior to your reservation will receive a full refund of the deposit less a 10% administrative fee. Cancellations made 9 to 5 business days prior to the first day of a program/camp will receive a 75% refund of fees. Cancellations received less than 5 business days before the event forfeit all fees paid.
The Education Department reserves the right to cancel programs that have not been paid in full at least 10 business days prior to the scheduled Zoofari Outreach. Exceptions to the cancellation and refund policies will be made on a case by case basis and at the sole discretion of the Director of Education.
