Group Volunteer Opportunities


Merrill Lynch, volunteering in our Great Apes exhibit

We are excited that you are considering volunteering with your group at the Zoo!

Please review the following information before submitting the group volunteer request form.

Group sizes:

Youth Groups: minimum of 5 students and 1 chaperone and maximum of 10 students and 2 to 3 chaperones
Adult Groups: minimum of 5 individuals to a maximum of 20 individuals

Your group can volunteer if:

  • all members are at least 14 years old
  • everyone’s willing to work outside and get dirty, no matter the weather and project
  • you can provide a 1:5 adult-to-youth ratio for volunteers ages 14 to 18 you have a group coordinator responsible for supervising the group, ensuring all group members adhere to zoo rules and procedures and have signed the appropriate liability forms for all group members (Parent/guardian consent required for anyone under 18) with you during the project.

In addition, many groups who are compensated to volunteer as part of an organization can make their effort twice as nice, thanks to volunteer matching gifts offered by their employer. If you are volunteering at the zoo – be sure to ask about matching opportunities through work!

Potential Projects

Projects can vary greatly from time of year to department you will be assisting. Here are some of our past group projects:

  • Special Events - event set-up, breakdown including clean-up, information booths, and arts and crafts tables.
  • Horticulture – weeding, invasive plant removal, moving dirt, and river clean-up.
  • Animal Programs – painting, cleaning, moving dirt, and plant removal (no direct animal contact). 
  • General Clean-up – removing debris from gutters, trash pick-up, window cleaning, and a variety of painting projects.

Steps to volunteer:

Step 1. Plan ahead. This popular program books up quickly. We request that all projects be scheduled a minimum of 2 to 3 weeks in advance. (Specific project details are typically not confirmed until one week before the project date.)

Step 2. Fill out and return the Group Service Opportunities and Guidelines Form. As your company or organization's group project coordinator, please help us to ensure that all of your team members participating have read and received the information on page one of this form.

Step 3. All volunteers must sign and return the Volunteer Liability Waiver. Anyone participating ages 14-18 must sign this form and have their parent or guardian sign the liability waiver as well. All volunteers participating should print their name at the top of the form, include their company or organization name and the anticipated project date, in addition to signing this form. These forms can be faxed or emailed all together prior to the project date or turned in the day of the project. This is required of all volunteers in order to participate.

Step 5. The Zoo’s volunteer engagement supervisor will contact you to confirm your date and provide details on when and where to meet.

Step 6. On your day, come to the Zoo dressed for the weather and have fun!


Volunteer Engagement Department
904-757-4463 ext. 175

Note: The Zoo reserves the right to reject a volunteer for any reason which the Zoo, in its sole judgment, determines will or may affect the best interests of the Zoo. Furthermore, the Zoo reserves the right to withhold the reason(s) for such refusal. The Zoo cannot guarantee volunteer placement. The Zoo will, however, make every effort to match volunteer applicants to volunteer opportunities based on the needs of the Zoo and the interests and abilities of the volunteer.